Junior EPos Engineer

My client is looking for an Epos Engineer to join their exciting company. The role would be suited to an individual with previous computer or EPoS experience, showing technical competence in general hardware and software. Detailed EPoS experience is not a pre-requisite, but a professional can have a positive attitude is essential.

The role would be varied and will require the successful applicant to spend their working week between fulfilling new orders, stock management, machine repairs, carrying out on-site warranties, and supporting customers over the phone and occasionally face-to-face with full EPoS installations.

Responsibilities:

• Logging returns and repairs using Microsoft Excel
• Backing up customer gold builds  experience using Cronus is desirable but not essential
• Installing and updating Microsoft operating systems including Windows 7 and Windows 10
• Keeping up-to-date with the latest technologies

Skills Required

• Experience using Sage 200 desirable
• Experience in dismantling computers down to the mainboard level is advantageous, training will be given for our EPOS hardware
• On occasions, you will be expected to carry out onsite repairs for customers
• Good telephone manners and ability to talk with customers in a technical and non-technical manner
• Able to work in a fast-paced environment and prioritise
• The ability to be proactive, able to prioritise, and problem-solve while working alone and as part of a growing team is essential.
• Good communication skills, and ambition to learn and progress on the job and external training will be provided.
• A flexible team player that is willing to contribute and help others whenever necessary and will represent the company in a positive and responsible manner at all times.
• Full clean driving license is essential.

Please note: Only candidates with the relevant skills and experience will be contacted regarding this position.

If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.